Privacy Policy
Effective Date: July 26, 2026
1. Information We Collect
Depending on how you use the website, we may collect the following information.
Information You Provide
You may voluntarily provide name, email address, username, password, billing information, messages sent through contact forms, feedback, support requests, and information entered into premium features, journals, or tracking tools if those features are available.
Passwords are encrypted and never stored in plain text. Billing information is processed securely by third-party payment providers. Providing this information is voluntary.
Information Collected Automatically
When you visit Navaro Health, we may automatically collect IP address, browser type and version, device type, operating system, language settings, pages viewed, time spent on pages, search queries performed on the website, referring websites, clickstream information, and date and time of access.
This information helps us improve the platform and identify technical issues.
Cookies & Similar Technologies
Navaro Health uses cookies and similar technologies to remember preferences, keep you logged in where applicable, improve website performance, understand how visitors use the platform, analyze traffic, and personalize user experience.
You may disable cookies through your browser settings, although some features may not function correctly.
2. How We Use Your Information
We may use your information to provide and maintain the website, create and manage user accounts, process subscriptions, deliver premium content, respond to inquiries, improve website performance, develop new features, analyze usage trends, detect fraud or abuse, maintain website security, send service-related communications, and send newsletters or updates only where you have opted in.
We do not use personal information to make medical decisions or provide individualized medical advice.
3. Health Information
Navaro Health is not a healthcare provider. If optional features such as journals, protocol tracking, or symptom logs become available, any information you voluntarily enter is stored solely to provide those features to you.
It is not intended to create a medical record or replace professional healthcare. We encourage users not to submit sensitive medical information unless it is necessary for a feature they choose to use.
4. Payment Information
Navaro Health does not store your full credit card information. Payments are securely processed by trusted third-party payment providers such as Stripe, PayPal, or other secure payment processors.
Payment information is governed by the privacy policies of those providers.
5. Sharing Information
We do not sell your personal information. We may share limited information only with service providers that help operate the website, payment processors, email service providers, analytics providers, when required by law, to protect our legal rights, or during a business merger or acquisition.
These providers receive only the information necessary to perform their services.
6. Analytics
Navaro Health may use services such as Google Analytics, Cloudflare Analytics, Microsoft Clarity, or Plausible Analytics.
These services help us understand which pages are popular, which tools are used, navigation patterns, device types, and website performance. Analytics data is generally aggregated and does not identify individual users.
7. AI Features
If you interact with AI-powered tools or assistants on Navaro Health, your prompts may be processed by trusted AI providers to generate responses.
AI-generated responses may be logged to improve quality, detect misuse, and troubleshoot issues. AI outputs should not be considered medical advice. Please avoid entering highly sensitive personal information unless explicitly required for a feature.
8. Data Retention
We retain information only as long as necessary to provide services, maintain user accounts, meet legal obligations, resolve disputes, and improve the platform.
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
9. Security
We use reasonable administrative, technical, and organizational safeguards to help protect your information, including HTTPS encryption, secure password hashing, access controls, regular software updates, firewalls, and security monitoring.
No online system is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the right to access your personal information, correct inaccurate information, request deletion, withdraw consent where applicable, object to certain processing activities, request a copy of your data, or request correction of incomplete information.
To exercise these rights, contact us using the information below.
11. Children's Privacy
Navaro Health is intended for adults. Users must be at least 21 years of age, or the legal age required in their jurisdiction, to use this website.
We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will delete it as soon as reasonably practicable.
12. International Users
Navaro Health may be accessed from countries outside Canada. If you access the website from another jurisdiction, you understand that your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.
13. Third-Party Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date at the top of this page.
Your continued use of Navaro Health after changes become effective constitutes acceptance of the revised Privacy Policy.